BrighterMonday Consulting | Kenya

The Job holder is expected to take full ownership of the Company’s assigned products portfolio and be the voice of the customer and the driving force behind product innovation and growth of revenues leading to products profitability.

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.

The Job holder’s major responsibility is to increase the loyalty customers have to the company, its products and services.

Digital Marketers are in charge of planning and managing marketing campaigns that promote a company’s brand, products, and services.

Our Client is a well-established real estate development company looking to construct and deliver a gated community with over 1800 units. They seek to hire an experienced Tax Adviser responsible for overseeing the organization’s tax strategy and ensuring tax compliance with the authorities.

To execute the sales strategy in the region ensuring that business plan targets are met by generating channel sale

To execute the Customer Care strategy and guide the implementation thereof in order to provide outstanding customer service to our clients by developing effective customer service procedures, setting customer satisfaction goals and managing partner relationships.

To provide efficient and effective supplier administration service to the department and the organisation whilst building and maintaining sound working relationship with all stakeholders.

To implement the Head of Sales’ roadmap to delivering telesales targets as set by the business.

Present company products and sell them to both current regular customers and potential new customers to evaluate needs or promote products.

Our client is looking for a HR Business Partner to align business objectives with employees and management in designated Business Units, serve as a Consultant to Management on Human Resource related issues, act as a change agent and employee champion and partner the business function by collaborating with the leadership team to develop and impl ...

Our Client is a well-established real estate development company looking to construct and deliver a gated community with over 1800 units. They seek to hire an experienced Construction Project Manager responsible for overseeing and supervising the day-to-day management of the project.

Following rapid growth, our client is looking for a Training Manager for Kenya. You will be the main person on the ground executing trainings for low-cost schools with a team of trainers. This includes recruiting and training the trainers, maintaining an extremely high-quality standard in all trainings, as well as identifying areas of improveme ...

You address our clients' questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the reimbursement of submitted claims.

The job holder will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. He/She must be a problem solver and decision maker, with the ability to prioritize and develop relevant and engaging content

The job holder’s main role will be to develop relationships between the company and affiliates. As an affiliate marketing specialist, he/she will be responsible for creating new programs and campaigns aimed at the acquisition of new affiliates as well as manage the existing affiliates. He/she will also be expected to utilize data and reports to ...

The job holder’s main role will be to drive customer acquisition and retention through the creation and execution of approved digital marketing campaigns that are appealing, exciting and informative to end users to guarantee play and value. He/she will also be expected to manage and optimize all approved digital channels with the aim of growing ...

The Frontend Engineer, will work in the Front-End team within the Technology Department. He/ She will deliver on all Front-End related tasks including translating system needs into functional and appealing interactive applications and combining usability with visual design to create functional systems that provide great user experience. He/ She ...

We are looking for a DevOps Engineer to help us build functional systems that improve customer experience.