{"id":11233,"date":"2022-10-03T10:56:00","date_gmt":"2022-10-03T08:56:00","guid":{"rendered":"https:\/\/www.brightermonday.co.ke\/discover\/?p=11233"},"modified":"2025-05-13T15:14:37","modified_gmt":"2025-05-13T13:14:37","slug":"customer-service-week-2022","status":"publish","type":"post","link":"https:\/\/www.brightermonday.co.ke\/discover\/customer-service-week-2022","title":{"rendered":"Customer Service Week 2022: Championing Customer Inclusion\ufffc"},"content":{"rendered":"\n<p>It&#8217;s that time of year again! Customer Service Week is here, and we at BrighterMonday are excited to celebrate the amazing customer service professionals who make sure our customers are always happy.&nbsp;<\/p>\n\n\n\n<p>This year&#8217;s theme is &#8220;Celebrating Service and Sustaining Customer Inclusion.&#8221; We want to focus on the importance of customer service in creating an inclusive environment for everyone.<\/p>\n\n\n\n<p>We know that great customer service is the key to a successful business, and we&#8217;re proud to celebrate the men and women who make it happen every day. Join us in celebrating Customer Service Week 2022!<\/p>\n\n\n\n<p>As the world marks the 2022 Customer service week, we join in to celebrate customer service and sustaining customer inclusion. This is an opportunity to show our appreciation to the men and women who serve others daily with a smile. Good customer service is the lifeblood of any business. It&#8217;s so important to ensure that your customers are happy and satisfied with their experience.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a28a8b18f7ed\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a28a8b18f7ed\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/customer-service-week-2022\/#Advocating_Customer_Inclusion\" >Advocating Customer Inclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/customer-service-week-2022\/#Customer_Service_Week_2022\" >Customer Service Week 2022<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-advocating-customer-inclusion\"><span class=\"ez-toc-section\" id=\"Advocating_Customer_Inclusion\"><\/span>Advocating Customer Inclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>&#8220;If you take care of your customers, they will take care of you.&#8221; &#8211; Richard Branson<\/p>\n\n\n\n<p>We all know that customer service is important, but what does it mean to &#8220;take care&#8221; of your customers? Creating an inclusive environment starts with our team members. We need to make sure that everyone on our team understands the importance of inclusion and is committed to creating a positive experience for every customer. We also need to be aware of our own biases and work hard to overcome them.<\/p>\n\n\n\n<p>Inclusion is about more than just providing excellent customer service. It&#8217;s about creating an environment where everyone can be themselves and feel like they belong. We believe inclusion is essential to success, and we are committed to creating an inclusive environment for all our customers.<\/p>\n\n\n\n<p>At BrighterMonday, we want to ensure all our customers feel valued and included. We know that customer service is an important part of success, and we are committed to providing the best possible experience for all of our customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customer-service-week-2022\"><span class=\"ez-toc-section\" id=\"Customer_Service_Week_2022\"><\/span>Customer Service Week 2022<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We applaud frontline employees for their efforts in sustaining customer inclusion and providing excellent customer service. <\/p>\n\n\n\n<p>This year, let&#8217;s take the time to show our appreciation for the customer service professionals in our lives. Here are a few customer service week appreciation ideas:<\/p>\n\n\n\n<p>-Send a thank you note or e-mail<\/p>\n\n\n\n<p>-Buy a small gift card to show your appreciate<\/p>\n\n\n\n<p>-Share a story about great customer service you&#8217;ve experienced recently<\/p>\n\n\n\n<p>-Thank a customer service professional in person<\/p>\n\n\n\n<p>Let&#8217;s show our customer service professionals some love this week!<\/p>\n\n\n\n<p>Customer Service Week is a time to celebrate the amazing customer service professionals who make sure businesses keep running smoothly. This year, let&#8217;s take some time to focus on creating an inclusive environment for all of our customers. Thanks for being part of our community, and we look forward to serving you even better in the future!<\/p>\n\n\n\n<p>As a token of our appreciation, we\u2019ve discounted some of our key products for our cherished clients.<\/p>\n\n\n\n<p>Happy Customer Service Week! Check out this<strong> <a class=\"article-body-links\"href=\"https:\/\/www.youtube.com\/watch?v=-x1pyKy-HN4\" target=\"_blank\" rel=\"noreferrer noopener\">video<\/a><\/strong> by Customer Success Champion, Kinyanjui Ngugi, as he celebrates service and sustaining customer inclusion.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s that time of year again! Join us in celebrating the amazing customer service professionals who make sure our customers are always happy.<\/p>\n","protected":false},"author":159,"featured_media":11234,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[506,370,511,369,507,510,509,508],"content_author":[],"class_list":{"0":"post-11233","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-employers","8":"tag-csweek","9":"tag-customer-experience","10":"tag-customer-retention","11":"tag-customer-service","12":"tag-customer-service-week","13":"tag-customer-success","14":"tag-customer-support","15":"tag-customers"},"_links":{"self":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts\/11233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/users\/159"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/comments?post=11233"}],"version-history":[{"count":0,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts\/11233\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/media\/11234"}],"wp:attachment":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/media?parent=11233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/categories?post=11233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/tags?post=11233"},{"taxonomy":"content_author","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/content_author?post=11233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}