{"id":9451,"date":"2019-09-19T15:48:01","date_gmt":"2019-09-19T13:48:01","guid":{"rendered":"https:\/\/bmkedev.wpengine.com\/?p=9451"},"modified":"2021-11-03T14:54:43","modified_gmt":"2021-11-03T12:54:43","slug":"leave-job-keep-client-relationships","status":"publish","type":"post","link":"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships","title":{"rendered":"How to Leave Your Job but Keep Client Relationships"},"content":{"rendered":"<p><span style=\"font-weight: 400\">You will leave your employer at some point in your career to pursue growth, a better salary or better benefits. This means that you will halt all official interactions with your previous employer\u2019s clients and sometimes suppliers and other service providers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you have established good relationships with clients, it is normal to feel conflicted and somewhat nostalgic. At the same time, you want to retain professionalism and maintain good relationships because you might need them in future.&nbsp;<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69fa3755919a2\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69fa3755919a2\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Here_are_tips_on_how_to_leave_your_company_and_maintain_good_relationships\" >Here are tips on how to leave your company and maintain good relationships<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Introduce_Your_Replacement_Where_Possible\" >Introduce Your Replacement Where Possible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Tie_Any_Loose_Ends\" >Tie Any Loose Ends<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Tell_Your_Clients_of_Your_Departure\" >Tell Your Clients of Your Departure<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Below_is_a_sample_of_Farewell_Email_to_Clients\" >Below is a sample of Farewell Email to Clients<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#Communicate_in_Good_Time\" >Communicate in Good Time<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.brightermonday.co.ke\/discover\/leave-job-keep-client-relationships\/#First_Ask%E2%80%A6\" >First Ask&#8230;<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Here_are_tips_on_how_to_leave_your_company_and_maintain_good_relationships\"><\/span><span style=\"font-weight: 400\">Here are tips on how to leave your company and maintain good relationships<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Introduce_Your_Replacement_Where_Possible\"><\/span><span style=\"font-weight: 400\">Introduce Your Replacement Where Possible<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9453\" src=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630.png\" alt=\"leave job keep client relationships\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630.png 1200w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630-378x198.png 378w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630-1024x538.png 1024w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630-770x404.png 770w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630-600x315.png 600w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_1_1200by630-390x205.png 390w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Your clients and service providers enjoyed a cordial and fruitful relationship with you. They would like to know that they are in good hands and their needs will still be met now that you are leaving. It is comforting to the client to know the name, contact information and a little background of your replacement.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tie_Any_Loose_Ends\"><\/span><span style=\"font-weight: 400\">Tie Any Loose Ends<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9455\" src=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630.png\" alt=\"leave job keep client relationships\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630.png 1200w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630-378x198.png 378w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630-1024x538.png 1024w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630-770x404.png 770w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630-600x315.png 600w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/article-image_2_1200by630-390x205.png 390w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Try as much as possible to finish up on projects that you were working on. Leave all details in a clear handover document to the relevant stakeholders with precise information on who will be handling what section of the project.&nbsp;&nbsp;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tell_Your_Clients_of_Your_Departure\"><\/span><span style=\"font-weight: 400\">Tell Your Clients of Your Departure<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400\">Send your clients an email announcing your departure and introducing your replacement. Do not feel the need to explain your departure or your decision. Less is more in this case. Mention how much you have enjoyed working with them and your hopes to meet them in the future.&nbsp;<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Below_is_a_sample_of_Farewell_Email_to_Clients\"><\/span>Below is a sample of Farewell Email to Clients<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><i><span style=\"font-weight: 400\">Email Subject: Farewell&nbsp;<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">Dear Clara,<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">I hope you are well. I am writing to inform you that I will be leaving XYZ Company on Oct 20, 2019, to pursue other career opportunities.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">I sincerely enjoyed working with you for the past 2 years. Your insightful observations and cheerful nature were instrumental in improving our services. Please feel free to contact me on 0721345678, or through my personal email email &#8211; johnmaina@gmail.com.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">I am leaving you in the capable hands of my colleague Carol who will be now in charge of your account.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">It has been an immense pleasure working with you and I wish you and your company all the best in your future endeavors.&nbsp;<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">Yours Sincerely,<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">(Signature)<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">John Maina<\/span><\/i><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Communicate_in_Good_Time\"><\/span><span style=\"font-weight: 400\">Communicate in Good Time<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9454\" src=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time.png\" alt=\"leave job keep client relationships\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time.png 1200w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time-378x198.png 378w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time-1024x538.png 1024w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time-770x404.png 770w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time-600x315.png 600w, https:\/\/www.brightermonday.co.ke\/discover\/wp-content\/uploads\/2019\/09\/time-390x205.png 390w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Do not wait till last minute to communicate your intentions with your clients. Let your clients know as soon as you tell your colleagues. This will give them enough time to reach out in case they need any clarification. It will also save you the complexities of explaining your situation after your clients hear about your departure on the grapevine.&nbsp;<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"First_Ask%E2%80%A6\"><\/span>First Ask&#8230;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Find out what the protocol is in your company. Some companies consider clients as part of their property, hence they prefer to do the communication. Ask your supervisor first before reaching out to your clients. This way, you will avoid any last-minute wrangles with your boss and also maintain a good relationship with him. Also, follow up and ensure your previous company reaches out to your former clients to make the announcement so that you don&#8217;t look unprofessional.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You will leave your employer at some point in your career to pursue growth, a better salary or better benefits. This means that you will halt all official interactions with your previous employer\u2019s clients and sometimes suppliers and other service providers.&nbsp; If you have established good relationships with clients, it is normal to feel conflicted [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":9452,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"content_author":[],"class_list":["post-9451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-development"],"_links":{"self":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts\/9451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/comments?post=9451"}],"version-history":[{"count":0,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/posts\/9451\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/media\/9452"}],"wp:attachment":[{"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/media?parent=9451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/categories?post=9451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/tags?post=9451"},{"taxonomy":"content_author","embeddable":true,"href":"https:\/\/www.brightermonday.co.ke\/discover\/wp-json\/wp\/v2\/content_author?post=9451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}