Assistant golf admin/marketing

Job Summary

The main objective of this role is to provide assistance to the Golf Administrator in a broad range of administration and project support, including implementation of golf management strategies for expanding, generating and executing sponsorships / promotions

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Reports to: General Manager 

Department: Golf Administration 

Direct Reports

  • Marketing
  • Golf Starters
  • Caddy Masters
  • Range Attendants
  • Golf Bag Store Attendants

 

OVERALL PURPOSE:

The main objective of this role is to provide assistance to the Golf Administrator in a broad range of administration and project support, including implementation of golf management strategies for expanding, generating and executing sponsorships, promotions, and the efficient coordination of golf functions by the club, corporates and charities or societies. 

 

KEY MEASURES OF PERFORMANCE

The performance of this role holder will be assessed on the basis of the achievements made on:

  1. No of sponsored events
  2. Value of sponsored events per year
  3. Sponsor experience end to end.
  4. Guests experience end to end.
  5. Member experience during sponsored events
  6. Accounting for sponsorship resources to ensure efficiency.
  7. Ensure green audits
  8. Cost management of sponsorships to derive maximum value to the club.
  9. Team work
  10. CSR – ensuring that MGC identifies and supports sustainable social and environmental causes.

 

KEY RESPONSIBILITIES

Competition and event management

  1. Ensure starters are always on designated tees to control access to the course and pace of play.
  2. Training of Starters on their role.
  3. Performance of starters.
  4. Generating & maintaining sponsorships
  5. 80% sponsored events on Wednesday club night and Fridays.
  6. Assist in event booking and liaising with the sponsors
  7. Work with golf admin in organization of competitions

  8. Process golf tournament entries and maintain player databases

  9. Attend Marketing subcommittee and G&C committee meetings.
  10. Daily checking and tracking of golf course usage and green fees to golf revenue account.
  11. Daily check and action starters report in consultation with the captain
  12. Periodic review of caddies list to ensure compliance with agreed numbers, exits and entries

Correspondence & Golf Office Administration

  1. Support Golf Administrator in drafting the weekly updates.

  2. Attend to administrative inquiries and queries regarding golf office.

  3. Organize for coaching of groups and individuals.

  4. Assist in administration of the range including lessons held, range golf balls and range marketing.
  5. In liaison with the Communications Officer, share golf related communication to members through emails, social media and other communication platforms

Supervision & Relationship Management

  1. Managing member’s feedback and communicating the same to relevant offices.
  2. Ensure continuous professional development of self and the Golf Administration team to keep up with current industry trends.
  3. Assist in supervision of the 12 golf administration staff and any temporal staff.
  4. Assist in carrying out of performance appraisals of the team.
  5. Support in the inductions for new staff when appropriate.
  6. Ensure compliance with company policies, rules and golf admin SOPs at all times.

 

KEY COMPETENCIES

  • Excellent Communication Skills
  • Customer Care skills
  • Team Player
  • Excellent Leadership and Management Skills
  • Good Organizational skills and business oriented
  • Excellent problem-solving analytic
  • Sound time management skills
  • Professional attitude and expectations

 

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

  • Degree in Sales & Marketing.
  • Certificate in Microsoft Office Applications
  • Previous engagement in a golf club would be an added advantage

 

RELEVANT EXPERIENCE

  • 3 years’ proven experience in sales & marketing
  • People management skills

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