Career Directions Limited

Automotive Field Sales Executive

Job Summary

Our client in automotive industry, would like to recruit Field Sales Representative supports the Sales Department to achieve Sales objectives.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

KEY DUTIES/ RESPONSIBILITIES:

Sales & Account Development - Generates and grows sales revenue to achieve set targets.

•    Prospects for new customers through visits and follow up on existing customers.
•    Determines how best to reach new customers and gain trust to discuss COMPANY products.
•    Uses an existing network of industry contacts to generate new business.
•    Cultivates the relationships created to generate sales of auto spares products.

Customer Focus & Service: Build upon COMPANY solid relationships with customers and suppliers to retain customers.
•    Acts as a contact between the company, existing and potential markets.
•    Sells automotive parts to new and existing customers to generate business.
•    Introduces new product lines, co-ordinates product seminars and promotions in collaboration with the Marketing team.
•    Answers customer’s queries about prices, availability and product use.
•    Ensures debt collection and past due payments are done timely and as per the set policies.
•    Checks and verifies the customer stock levels as required and makes recommendations.

Business Development Reporting: Efficient and timely reporting of sales and business development activities
•    Trains and understands usage of operating inventory systems.
•    Evaluates to identify opportunities to improve effectiveness of sales.
•    Participates in weekly, monthly and quarterly team review meetings if and as necessitated by the Sales Manager.
•    Submits sales activity, customer visits and customer feedback reports.

Debt Management
•    Manage debt collections for assigned accounts

EDUCATION AND EXPERIENCE
•    Diploma level of Education required
•    Sales qualification, added advantage
•    1-2 years’ experience in a sales or marketing position
•    Understanding of Automotive and Vehicle Spare Parts experience is required.

KNOWLEDGE and SKILLS:
•    Knowledge of store inventory systems, basic automotive and parts.
•    Experience in cold calling and visits to potential customers to develop business.
•    Demonstrated ability in problem solving, negotiation and closing sales.
•    Strong relationship building skills.
•    Ability to conduct business in a professional manner with customers.
•    Excellent oral and written communication skills.
•    Basic to intermediate computer skills with MS office including Outlook, Word, Excel
•    Should be self-driven; able to work independently to deliver results and honest.
•    Good application of inter personal skills to enhance team work and flexibility to accommodate work schedules especially in communicating with customers.
 
KEY PERFORMANCE INDICATORS

KEY RESULT AREA   


Sales & Account Management

INDICATOR
Sales revenue

METRIC
Meet set target on a monthly basis

MEASURE
Kshs 1.5million/mo

INDICATOR
Gross profitability

METRIC
Ensure gross profitability is maintained

MEASURE
40% overall GP

KEY RESULT AREA

Customer Focus and Service

INDICATOR
Customer acquisition

METRIC
Number of new accounts

MEASURE
TBD

INDICATOR
Account growth

METRIC
Business value

MEASURE
Kshs 1.5million/mo

INDICATOR
Account development

METRIC
Increased growth of existing accounts
Partner support plans execution

MEASURE
TBD

INDICATOR
Customer retention

METRIC
Number of customers that stay month on month

MEASURE
90%

KEY RESULT AREA   

Business Development Reporting

INDICATOR
Weekly sales report

METRIC
Accurate completion of template

MEASURE
Saturday (weekly)

KEY RESULT AREA   

Debt Management

INDICATOR
Manage debt collections

METRIC
Ageing analysis

MEASURE
<30% total sales overdue (according to policy)

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