Job Summary

To sell, manage, and develop as well as help in penetration of company product and services to SME customers within the appointed area. The role ensures identification, facilitation and execution of sales opportunities within current and new SME clients in order to maximise sales and growth of revenue of the company within the appointed area.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Industry: Communication Services

Location: Nakuru

Minimum Qualifications and Experience required

Formal Qualification: Bachelor’s degree with sales background or other sales related qualifications.
Experience: 2 - 3 years in Sales and Marketing, IT Sales management, Business administration and Management, Relationship Management.
Unique skills: Sales Management

Key Accountabilities
Core Elements of Job   

1.    Financial Perspective    

Objectives


Achieve the sales targets as set by management
Execute sales growth action plans in the market
Contribute positively to cost savings target of the business

Key Accountabilities
Core Elements of Job   

2.    Customer Perspective   

Objectives

    Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business.
    Determine required solution for the customer with a focus on cross- and up selling of products and services
    Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
    Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions.
    Address and resolve escalated issues from customers
    Forecast and maintain sales plans with customers for the assigned area
    Ensure accuracy of the first bill as signed and full adherence of the signed contract.

Key Accountabilities
Core Elements of Job   

3.    Internal Processes
   
Objectives

        Continuously ensure alignment with marketing, branding and communications procedures
    Compile and execute action plans to grow the customer and partner footprint for the assigned area
    Forecast and monitor sales for the relevant market segments for appointed area
    Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
    Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
    Support sales administration team with required information for sales order management
    Support the finance team in money collection and issue resolution
    Ensure adheres to policies and procedures to support governance and controls

Key Accountabilities
Core Elements of Job   

4.    People Management   
Objectives

    Take responsibility for self-development through self-study, identification of learning opportunities
    Embark on a continuous learning drive to stay abreast with best practise in the company and related industries
    Ensure a thorough understanding of the company products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

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