Job Summary

Cleanshelf Supermarkets Limited is currently recruiting an experienced Business manager for its Fresh products department.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

The Business manager will be responsible for managing all aspects of the fresh products operation by providing the requisite leadership in the department. He / she will also be responsible for ensuring that the company meets and/or exceeds its fresh products quality, service and the department’s revenue performance and profitability goals as per the company’s budgets.

He / she should be an enthusiastic and hard-working individual with a genuine passion for Fresh products and should preferably possess suitable experience in managing deli, bakery, butchery and other fresh products.

Key Responsibilities
  1. Day-to-day management of the fresh food departments and counters.
  2. Training, development, and management of a team of staff.
  3. Continuously bringing forth new ideas to increase sales and standards of the department.
  4. Conducting regular meetings with staff and management of the fresh food departments
  5. Achieving all departmental and individual KPI’s and targets set by the company.
  6. Ensure all the principles of HACCP are in place and the required documentation is up to date.
  7. Excelling through annual health and safety audits.
  8. Any other duties as may be assigned by management.

Education, Experience and Specialist Knowledge Required
  • Experience in fresh food management should be 2-3 years
  • Strong leadership skills.
  • Working experience in a fast-paced and fresh food orientated retailer
  • Practical experience in managing a team of staff members.
  • A proven track record in meeting KPI’s and targets.
  • Fully HACCP and food safety trained / certified.
  • Experience in dealing with health and safety audits, and excelling through such audits
  • Ability to ensure a pleasant shopping experience for all customers across all company branches.
  • Ability to respond to customer complaints or inquiries.
  • Ability to solicit customer feedback, input and information through various communication channels in the company.
  • Ability to react to information and create a plan to consistently meet the expectations of all customers.  

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