Job Summary

Degree holder/ Higher diploma in Marketing sales and or public relations preferred

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Duties and Responsibilities

  • Welcome and settle in clients as their vehicles are attended to.
  • Make sure the clients valuables are kept safe.
  • Monitor and ensure usage of correct cleaning materials.
  • Handle cash transactions/deposits ethically and efficiently
  • Resolve all customer complaint and damage claims. 
  • Maintain clean, dry, shiny vehicle to the customer in a safe, fast, and friendly manner, 
  • While continually controlling the costs of the operation, increasing sales and maintaining the appearance of the facility. 


Key Results: 

  1. Increase carwash volume and invoice value. 
  2. Make sure there is enough water to run throughout the day.
  3. Maintain a clean, attractive, safe facility. 
  4. Maintain the quality of the wash. 
  5. Maintain equipment maintenance procedures. 
  6. Maintain budgeted operational costs. 
  7. Develop the skills of the team to achieve the results above
  8. Ability to stand for long hours when working.
  9. Previous experience in working as a front office receptionist will be an added advantage. 


Requirements

  • Degree holder/ Higher diploma in Marketing sales and or public relations.
  • Experience in customer care .
  • Record keeping and basic accounting skills
  • Experience and training marketing  /sales
  • Experience in hospitality sector is  an added advantage .
  • Age:25 years and above
  • Attention to detail.
  • Excellent communication skills.


Ladies are especially encouraged to apply.

Salary: Ksh 25,000  

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