Client Relationship Officer – Merchant Engagement

Client relationship officer – merchant engagement

Nairobi Full Time Banking & Finance
KSh Confidential
5 days ago

Job Summary

We seek to recruit highly proactive and self-driven individual to fill the position of Client Relationship Officer – Merchant Engagement.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

Key Responsibilities

  • Recruitment of Merchants
  • Provide timely, high quality advice and support to the merchants.
  • Generating sales leads that develop into new customers.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/ tools


  • At least a Diploma in Marketing or any other business related course;
  • Must be proficient in MS Office suit;
  • At least one year experience in sales and marketing;
  • Excellent Communication Skills;
  • Excellent People Skills;
  • Problem solving skills

How to Apply:

If you are interested in the position and have the skills and talents we are looking for, we would like to hear from you.

Please submit your application with the position title placed in the subject line on or before 20th April 2018.

Note that only short-listed candidates will be contacted.

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