Job Summary

To improve the operations systems processes and policies in support of the organization’s mission

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Duties and Responsibilities

  1. Ensure that all debts are paid in a timely manner
  2. Meeting weekly and monthly targets as assigned from time to time
  3. Coordinate with Accounts for processing of invoices and credit notes to be issued to customers.
  4. Ensure that the credit limit and days are followed and properly set where applicable.
  5. Ensure customers receive their accurate statements on timely basis, reconcile, and attend to customers queries on timely basis.
  6. Ensure daily posting of collection report.
  7. Clients Visit in case there are reconciliation issues or non-adherence to the set terms
  8. Coordinate with sales team on recovery of debts, send demand letters, monitor & document recovery procedures and engage external debt collector where applicable with approval from HOD.
  9. Maximize revenue collection and control.
  10. Prepare monthly Cash collection forecasts/weekly progress & variance reports, Debtors Review reports and other reports that may be required.
  11. Continually review credit procedures and controls to maximize efficiency and minimize revenue leakages
  12. Ensuring that invoices are sent to clients on time
  13. Build relationships between clients/ colleagues/ departments/ branches/ business partners/ dealers
  14. Take 100% ownership of every situation with a client, ensuring issues are resolved to the client’s satisfaction.
  15. Any other assignment within the Accounts/ Credit department

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