Job Summary

We are looking for a knowledgeable, knowledgeable and energetic Cyber Attendant to carry out day-to-day operations in a busy Cyber cafe in Nairobi

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Educational qualification: Diploma in IT or related field 


Responsibilities

  1. Printing, scanning, copying, binding
  2. Sales of the products
  3. Manage Internet browsing and computer usage
  4. Transaction record keeping
  5. Maintain cleanliness and tidiness of the Cyber cafe


Requirements

  • Proficiency with printer operations such as print,scanning, copying, changing cartridges, loading papers and clearing paper jams.
  • Comfortable with MS office
  • Demonstrated proficiency in computer operations such as internet usage, basic networking, software installation
  • Knowledge in working with the following service portals: TSC, HELB, AGPO, E-Citizen, iTax, TIMS
  • Troubleshooting and level 1 and level 2 IT issue resolution
  • Typeset in correct grammar
  • Great customer service skills
  • Can multitask and work well under pressure
  • Solid negotiation and persuasion skills
  • Should be available to begin immediately
  • Diploma in IT with at least 2 years relevant experience or Certificate in IT with at least 3 years experience in Cyber operations.
  • Graphics design skills will be an added advantage
  • The ideal candidate should be able to start right away

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