INTEGRITY | Integrity Research and Consultancy Limited

Data Officer, Learning and Monitoring Programme Somalia (LAMPS)

Job Summary

The DO is responsible for developing training and guidance documentation for digital platform users and delivering in-person and remote training on its use.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

OVERVIEW OF PROGRAMME – LAMPS

The Department for International Development (DFID) is funding the Learning and Monitoring Programme Somalia (LAMPS) to provide third-party monitoring services to a representative proportion of DFID’s Somalia portfolio and across its Country Operational Plan. LAMPS provides evidence for DFID to monitor and improve its work and that of its implementing partners (IPs). It provides credible data for effective decision-making, builds confidence within key DFID stakeholders and creates transparent, demonstrable lessons and user-friendly evidence from achieved and/or intended results. To support this programme, a digital platform is in place that captures LAMPS reporting.


ROLE TITLE

Data Officer (DO)


ROLE SUMMARY

The DO will have primary responsibility for the day-to-day administration of the LAMPS digital platform. The DO will coordinate with the LAMPS team (including the Learning, Third-Party Monitoring (TPM), and Technical Assistance (TA) components) to gather verification data from verification visits, support data cleaning and analysis processes, upload information to LAMPS’ digital systems. The DO is also required to liaise with LAMPS’ implementing partner and DFID stakeholders. The DO is responsible for developing training and guidance documentation for digital platform users and delivering in-person and remote training on its use. He/she will also support the Monitoring and Evaluation Technical Assistance Advisor and other members of the LAMPS team by providing data management capacity building to DFID’s partners and assisting in Capacity Assessments.

The DO will work closely with the cross-component LAMPS team in Nairobi, and the Digital Platform Manager (DPM - not based in Nairobi).


LEVEL OF EFFORT (LOE) AND LOCATION

  • Full-time, based in Nairobi with occasional travel to Somalia.
  • The exact balance of the role will be determined by the profile of the successful candidate. It is envisaged the role will break down as follows:


ACTIVITIES

The DO’s work will be in the following areas:

Technical: (40% LoE)

  1. Primary day-to-day administrator of the LAMPS digital platform, required to:
  2. Coordinate deployment of digital platform features with the DPM, LAMPS team and the Digital Platform Developers.
  3. Administer users: Create and manage user roles and profiles, assign them to users.
  4. Provide IT and technical support to LAMPS team, including data collection processes; coding research tools (Kobo Collect, STATA); mobile device configuration; data transfers; Kobo Toolbox administration; data analysis scripts and data cleaning; debugging; technical support. 
  5. Support the Technical Assistance and Learning components with data collection, analysis, storage and visualisation via the digital platform. 
  6. Lead the maintenance and cleaning of the internal project database (Podio) and ensure it is consistent and aligned with the digital platform.
  7. Assist the team to provide inputs, information and statistics for LAMPS client reporting as required. 

Training and capacity building: (30% LoE)

  1. Support the LAMPS TPM team in training and supporting LAMPS’ data collection personnel to use mobile data collection devices, including technical configuration and troubleshooting.
  2. Support the M&E TA workstream in building DFID-S implementing partners capacity in digital data collection, data management and analysis.
  3. Train and support digital platform users (DFID-S and IPs) to understand, have confidence in and use the digital platform, working closely with the DFID Aqoonta Champion to ensure issues are quickly identified and addressed.

User engagement: (20% LoE)

  1. Proactively collect, collate and analyse feedback from digital platform users and data analytics making recommendations as appropriate for future iterations.
  2. Work flexibly with all LAMPS staff  (TPM, Technical Assistance, Learning) and the Digital Platform Developer to use the digital platform to support the learning component to solicit feedback on all LAMPS components.
  3. Lead on drafting and updating the ‘Training and Handover Manual' and the ‘Administrator Manual’ for digital platform administrators.

Other: (10% LoE)

  1. As the programme advances to completion, assist the team with deliverables as appropriate. 


KEY COMPETENCIES

Education

  • Must hold a degree in a relevant discipline.


Experience

It is essential that the DO:

  • is experienced administering digital services and databases.
  • has experience providing training and capacity building (face-to-face and written).
  • has proven experience using ODK tools to implement surveys (inc. Kobo Toolbox).
  • has proven working experience with STATA.
  • is experienced in mobile data collection methodologies and services.
  • is proactive, detail-orientated a good communicator and a proven team player.
  • understands monitoring and evaluation methodologies.
  • has 2-4-year experience in similar roles.
  • is a critical thinker, innovative and has problem solving skills.

It is desirable that the DO:

  • is knowledgeable about digital data collection best practices.
  • has experience working as part of a geographically dispersed team.
  • is a strong writer (digital platform specification documentation, training & guidance manuals).
  • has knowledge of R programming language.
  • has experience working with government/donor clients (e.g. the UK’s Department for International Development - DFID).


LANGUAGES

  • Written and oral fluency in English is essential.
  • Language skills in Somali and/or Arabic desirable.


DELIVERABLES

  1. The DO will work closely with the DPM and will contribute to the development of the following deliverables:
  2. Identifying bugs, troubleshooting user issues, and identifying and refining proposed amendments.
  3. Training and guidance delivery (written documents, presentations, remote support).
  4. Production of handover / administrator documentation.


REPORTING LINES

  • The DO will report to the Team Leader. 
  • The DO will update the DPM on workstream support.


HOW TO APPLY: 

If you are interested in applying for this position, please attach a CV and Cover Letter to your application. 

Your Cover Letter should include up to 250 words on what you understand the biggest challenges to be when delivering a digital platform which is also used by external partners organisations and your recommendations for overcoming them.

Closing date for applications: Rolling recruitment

Candidates will be reviewed and contacted on a rolling basis. Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in Kenya. 

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.


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