Job Summary

Examining and evaluating purpose and content of Operational business reports to develop new, or improve existing format, use, and control

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

We are pleased to announce the following job opportunity in Operations Department. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Support Manager the candidate will be required to use approved methods to obtain and analyze data to improve quality and the efficiency of operations

The Successful Candidate Will Be Responsible For:


·         Examining and evaluating purpose and content of Operational business reports to develop new, or improve existing format, use, and control

·         Review reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.

·         Confer with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.

·         Acquire data from primary or secondary data sources and maintains data systems

·         Identify, analyze and interpret trends or patterns in complex data sets

·         Develop, modify, maintain and support custom reports (My SQL) for both ad-hoc and ongoing needs

·         Interpret data and analyze results

·         Develop and implement data collection systems and other strategies that optimize efficiency and data quality

·         Responsible for data integrity

·         Create and maintain technical documentation for reporting procedures

·         Assist with the review, consolidation and reduction of data discrepancies

·         Work closely with management to prioritize business and information needs

·         Recommend establishment of new or modified reporting methods and procedures to improve report content and completeness of information

·         Locate and define new process improvement opportunities on data

·         Train users in the operations and scheduling of reports

·         Work with 3rd-party vendors on support and maintenance issues that may include specification design and development oversight, as well as testing and integration within other applications

 The Ideal Candidate Should Possess:


Required Education and Experience


·         A Bachelor’s degree or Diploma in information technology or statistics or five or more years’ on the job experience in the role

·         Proven working experience as a data/reporting analyst

·         Technical expertise regarding data models, database design development, data mining and segmentation techniques

·         Strong knowledge of and experience with reporting services, databases (i.e. SQL).

·         Programming ability will be an added advantage

·         Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy

·         Adept at queries, report writing and presenting findings

·         Experience and working knowledge of Microsoft products


Preferred Education and Experience

·         Computer-related certifications in association to database administration and/or reporting

·         Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS, etc.)


Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.



Competitive package


If you meet the requirements and are self-driven, proactive and up to the challenge, please submit your resume and application letter quoting the job title . All applications must be delivered on or before Wednesday 31st July,2019 to 

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