Debt Collection Officer

Anonymous Employer

Job Summary

Responsible for collecting debts on behalf of clients and ensuring that all debts are collected within the agreed timelines.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description


  •  Diploma OR DEGREE  in Co-operative Management/ Banking/Finance(NOT ACCOUNTING)/Credit Management, BUSINESS MANAGEMENT, ECONOMICS OR its equivalent.
  •  Three-years experience in debt collection, both in-house as well as field  
  •  Proven experience in debt collection the system is a must
  •  Knowledge of relevant Legal Requirements
  •   Possess strong interpersonal, communication, negotiation and analytical skills
  •  Should be a self-motivated team player who enjoys negotiating with customers for win-win situations.
  •  Must have proven ability to develop relationships with agencies necessary to make recovery work successful.
  •  Must have the ability to work with strict deadlines
  •  Be Computer literate WITH RELEVANT ON THE JOB SKILLS
  • AGES 27-35 but i can be flexible depending on ones personality

Duties and Responsibilities.

  •  Maintain accurate records of all debt collection activities
  •  Collect outstanding debts from debtors and achieve collection targets
  •  Review collection queue to perform collection activities accordingly.
  •  Contact debtors and implement repayment schedules and terms.
  •  Maintain security and confidentiality of company and customer information.
  •  Follow legal requirements during debt collections to avoid legal issues.
  •  Attend educational programs for professional growth and skill development.
  •  Respond promptly and comprehensively to both client and internal inquiries
  •  Provide reporting on revenue and debtors as and when requested
  •  Provide daily, weekly and monthly reports.
  •  Perform other duties as delegated from time to time by management

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