Digital Marketing Representative

Anonymous Employer

Job Summary

Appliances Kenya is an online appliance store and We are looking to hire a Digital Marketing Representative.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Responsibilities

  1. Generate and qualify leads through intensive cold calling and social networking
  2. Make cold calls and email as shared by your supervisor. 
  3. Plan, track and manage timely collection of client payments
  4. Manage leads urgently by tracking, constant following up and closing the sales.
  5. Answer questions about products or the company
  6. Pitch products and get appointments for the sales team to close deals
  7. Contact customers to inform them about the company products or services by phone or email.
  8. Ask questions to understand customer requirements and close sales
  9. Direct prospects to the field sales team when needed
  10. Enter and update customer information in the database
  11. Handle grievances to preserve the company’s reputation
  12. Go the “extra mile” to meet sales quota and facilitate future sales
  13. Keep records of calls and sales and note useful information

 

Requirements

  • Diploma in business / relevant Degree course
  • Proven experience as telesales representative or other sales/customer service role. Minimum 1 year
  • Desired experience of selling IT /Cloud solutions
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

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