Faraja Cancer Support Trust

Financial Medical Support Fund Officer


Job Summary

Responsible for reviewing and recommending applicants for the Medical Fund; Liaise with Hospitals and Doctors; Point of contact for the patients supported

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

  • Bachelors’ degree in Health-related discipline, Sociology or Social Sciences. 
  • Certificate or Diploma in Accounting, Masters in a Social Science course would be an added advantage


  • Minimum of 3-year experience in a hospital or patient-centered organization
  • Basic accounting and budgeting is an added advantage

COMPETENCIES- Functional Skills and Capabilities 

  • Experience within the non-profit/NGO sector.
  • High level of professionalism, initiative, energy, creativity, and flexibility. 
  • Excellent communication skills and interpersonal skills
  • Data entry and knowledge of Microsoft office package.
  • Team player and excellent leadership qualities. 
  • Proactive and dependable. 
  • Well-developed decision-making and problem-solving skills. 
  • Excellent organization skills 
  • Excellent analytical skills  
  • Negotiation skills   


  • Establish a safe space to engage patients and their caregivers in a one-on-one conversation. 
  • Carry out a thorough background evaluation of each patient before completing the financial assessment form and ensure each case meets the Faraja criteria. 
  • Ensure all patients have filled in a social assessment form from their respective hospitals before proceeding with the Faraja assessment form. 
  • Guide patients or their caregivers on how to accurately fill in both the Financial Assessment Form and Patient Intake Form.
  • Review the completed forms and carefully analyze the information given to determine whether or not to recommend an application. 
  • Analytically review each case and recommend alternative and cheaper options of payment without compromising on quality and maximizing NHIF contribution. Maintain confidentiality of every patient’s treatment plan and financial needs. 
  • Keep a detailed account and conduct a thorough follow up with all applicants of the Faraja Medical Fund. 
  • Ensure all applicants of the medical fund are accessing the complementary therapies offered at Faraja and keep a track record of their attendance. 
  • Write a detailed summary of each patient’s wellbeing and present to the vetting committee.
  • Ensure that the agenda, minutes and reports are sent to the committee within the stipulated timeframe. 
  • Notify patients, caregivers and their doctors of the approval status in an appropriate manner and setting. 
  • Have a solid understanding of the Memorandum of Understanding between Faraja and the different hospitals where patients receive treatment. 
  • Initiate and establish Memorandum of Understanding with different types of hospitals within Kenya. 
  • Identify and collaborate with different organizations, hospices or hospitals that provide financial assistance or treatment at an affordable rate to applicants not approved. 
  • Keep a detailed informational report of all applicants and present it monthly to the committee. 
  • Update the financial and patient summary excel spreadsheet. 
  • Be proactive in encouraging each applicant to be champions of cancer in their respective communities. 
  • Coordinate with the Fundraising Manager to ensure that patients supported by Faraja have given their testimonies either written or visual. 
  • Ensure all cases are inputted in the Faraja Financial Database. 
  • Collaborate with the Faraja IT firm and confirm that the Financial Database is always up to date. 
  • Establish a referral system between Faraja and the public health care system, and private sector.

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Rest of Kenya
| Full Time |
KSh Confidential
Rest of Kenya
| Full Time |
KSh Confidential