General hardware shop attendant

Job Summary

Shop Attendant is directly responsible for the prompt, efficient, and courteous service to customers

  • Minimum Qualification: Highschool
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

RESPONSIBILITIES

·         Welcoming customers into the shop.

·         Be involved in stock control and management.

·         Assisting shoppers to find the goods and products they are looking for.

·         Be responsible for processing cash payments.

·         Keeping up to date with special promotions and putting up displays.

·         Stock shelves with merchandise and ensure that they are well displayed.

·         Answer queries from customers.

·         Reporting discrepancies and problems to the supervisor(s).

·         Giving advice and guidance on product selection to customers.

·         Balancing cash registers with receipts.

·         Keeping the store tidy and clean, this includes hovering and mopping.

·         Resolving customer complaints.

·         Working within established guidelines, particularly with brands.

·         Attaching price tags to merchandise on the shop floor.

·         Responsible for security within the store and being on the lookout for shoplifters and fraudulent transactions.

·         Receiving and storing of stock.

·         Receive deliveries from suppliers


SKILLS

·         Have a friendly and engaging personality.

·         Comfortable working with ALL members of the public.

·         Should have confidence when dealing with customers.

·         Must be helpful and polite to customers.

·         Should be physically fit as one will be on his/her feet for most of the day and may be required to lift stock.

·         Should have a comprehensive understanding of his/her area of sales i.e. retail of general hardware.

·         Able to work as part of a sales team.

·         Knowledge of inventory control/management.

·         Should be smart and articulate.


QUALIFICATIONS

·         Form 4 Level of Education with a minimum of D in KCSE.

·         Basic knowledge in Accounts, Sales and Marketing and Administration with supporting documents.

·         1 year Experience in a hardware shop or related business.

·         Basic Knowledge in MS Office.

·         Basic knowledge in decorative paints will be an added advantage.

 

DEADLINE FOR APPLICATION IS THIS MONDAY 26TH NOVEMBER 2018

Share Job Post

LOGIN TO APPLY NOW