General Manager - Microfinance

Job Summary

Develop plans for business growth & profitability targets of the Company. Monitor and evaluate the branch performance to generate a healthy portfolio on a monthly basis, including client satisfaction metrics

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

Duties And Responsibilities

  1. Develop plans for business growth & profitability targets of the Company.
  2. Monitor and evaluate the branch performance to generate a healthy portfolio on a monthly basis, including client satisfaction metrics.
  3. Supervise the field operations team comprising of Credit officers , and Customer Care Officers to ensure they perform their duties optimally.
  4. Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals.
  5. Prepare budgets, annual business plans and operational plans.
  6. Oversee credit risk framework, implement credit strategies, policies and procedures in line with the company’s corporate strategy and ensure compliance.
  7. Implement the microfinance plan focusing on increasing the outreach of the Company through the opening of new branches, and development of new credit and non-funded products.
  8. Lead in finance generation for onward lending to customers
  9. Any other duties as may be assigned from time to time


Minimum Requirements

  • At least over 5 years relevant experience in comparable positions in terms of responsibility in banking, microfinance or similar organization in an operations line-management role.
  • Experience in credit origination and credit risk assessment in a lending environment coupled with mobilization and delivery channel development .
  • Flexible and resourceful; the ability to work in a start-up
  • Acquaintance with the MIS & Accounting systems for day to day microfinance operations;
  • A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data;

Share Job Post

Log In to apply now