REPORTS TO: General
- Locker room
Internal & External:
- The Head House
Keeper is responsible for the cleanliness and hygiene of the public areas
including locker rooms, dining / restaurant areas, offices and reception.
- Management of out
sourced cleaning company and sanitary waste management.
- The Head House
Keeper is responsible for all the laundry operations of the club.
KEY MEASURES OF PERFORMANCE
performance of this role holder will be assessed on the basis of the
achievements made on:
- Timely identification and
- Weekly inspection of
facilities will be carried out with the management team covering such areas as
changing rooms, kitchen, dining hall, in-house chillers and freezers, dry
stores, and offices
- Identifying the level of
pro-activity of cleaners in identifying, planning, and logging and arranging
for correction and inspection of completed works.
- A daily/weekly housekeeping
cleaning schedule roster will be maintained as the basis of its housekeeping
management system and performance.
- Responsible for
cleanliness, orderliness and appearance of entire club
- Ensure that all public
spaces are cleaned on a daily bases.
- Create a cleaning schedule
and stick to said schedule that highlights, daily cleaning duties, weekly and
- All rooms must be
maintained and set as per the clubs standard.
- Conduct monthly training
- Prepare annual
- Maintain par stock of
cleaning supplies, linen and uniform.
- Organize inventory with
Accounts and General Store for linen, uniform and fixed assets.
- Pay particular attention
while organizing pest eradication activities.
- Develop and implement
housekeeping systems and procedures.
- Produce weekly reports for
management, highlighting the costs, schedules and effective areas for
- The head housekeeper is
responsible for working with the procurement department in selecting
- Approval of the functional
manual of the department.
- Carry out any recruitment
and training of new personnel.
- Ensure that personnel
operate mechanized cleaning equipment in the correct manner
- Report any deflects or
problems to the maintenance team.
- Stay with the operating
budgets set by the committee.
- Good communication skills
- Excellent customer service skills
- Management and Leadership skills
- Team player
ACADEMIC & PROFESSIONAL QUALIFICATIONS
- Degree or Diploma in housekeeping
- Minimum 2 to 3 years’
experience of which 1 year in a similar role.
- Strong operational / technical knowledge.