Can you motivate and lead a dynamic, growing call center team to support company objectives? Afrikaloan.co.ke provides online loans to micro businesses and individuals.
We want to hire a supervisor who is ready to manage 20-80 people. People management and supervising experience is a must.
2+ years of experience in call centre supervision and staff management
Perfect and clear English language
Hiring and coaching of call centre operators (underwriters and debt collectors, 20 employees)
Reaching the KPIs
- Training + 2 months probation period
- Salary + % depends on KPIs
- Office located in Westlands