Job Summary

Overall responsibility for the credit management function and oversee the underwriting / credit control of all customer files

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description


An international travel company is looking to recruit a Head of Credit Control personnelfor their Nairobi office.

The Head of Credit Control will be reporting to the Director of Finance. The Candidate should be handoff and firm and able to work in a

multicultural environment.


• Overall responsibility for the credit management function and oversee the underwriting / credit control of all

customer files

• In liaison with the Director of Finance, prepares monthly, quarterly and annual financial reports

• Checking customer’s credit ratings with banks

• Negotiate payment plans with customers

• Assist in the recruitment of other staff members to the team and to the overall development of the Credit

department in line with business needs

• Responsible for the administration and direction of the credit department.

• Ensure timely and effective collection of all debts and customers payment.

• Maintain accurate records of loans, analyze the effectiveness of the company’s credit control system and

 Implement changes to improve profitability and reduce bad debts

• Maintaining contact with clients to ensure invoices are clear for payment

• Resolving queries both internally and externally around outstanding invoices

• Posting and allocating daily receipts to accounting systems

• Providing accounts information to internal departments

• Other financial management duties assigned by the Director of Finance.


• Minimum Bachelor’s degree in accounting/finance and full CPA qualifications .

• Four or more years of experience in a similar position

• Ability to work in a multicultural diverse environment and under pressure;

• Demonstrated ability to handle confidential information in a sensitive and tactful manner. Adhere to

strict confidentiality involving, staffing concerns, financial records, and internal/external correspondence.

• Take decisive action on opportunities to achieve specific outcomes. Convey a sense of urgency when

appropriate and persists in the face of obstacles. Get results and adds value.

• Good verbal, written and interpersonal communication skills in English

• Solid proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook) along with

an accounting software, preferably E Travel 2000

• Ability to plan, manage and follow through on assignments and communicate at all levels of the

organization in a timely and professional manner.

• Ability to work independently and as a member of a team with minimal supervision.

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