Job Summary

Overseeing all IT operations including staff and infrastructure. Developing, implementing, and evaluating IT projects in line with organizational objectives.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description


Role Objective: 
  1. Oversee network management, software development and network security to cover all sites;
  2. Management of the ICT Department 
  3. Responsible for ICT governance and formal controls over IT systems
  4. Updating ICT disaster recovery plans
  5. Updating of ICT Governance Framework
  6. ICT budget, project, strategic and network capacity planning
  7. Enforce and updating of IT policies 
  8. Liaise with ICT Service Providers and Vendors
  9. Management of Service Level Agreements (SLA)
  10. Legalization of all software
  11. Responsible for support and maintenance of six sites ICT infrastructure
  12. Responsible for support and maintenance of ICT Core Platform
  13. Maintaining the standards for server installations and applications
  14. Support, maintain and monitoring of all application/file servers
  15. Supporting Environment (Windows 2008 servers, mail servers, SQL, VMware, Linux servers
  16. Administration and support of the LAN/WAN infrastructure
  17. Support and maintain Active Directory end users
  18. Networking and Security on ICT Infrastructure (Monitoring the performance of the network and access control to the network) –HO and Site firewalls monitoring and hardening, Antivirus administration
  19. Ensure Backups and backup test restores
  20. Responsible for procurement of new hardware and software to ensure systems meet existing standardization requirements)

Key Responsibilities:  
  • Systems control and security
    • Manage all systems controls and security, reporting all incidents to the Diretors
  • Managing the IT team
    • Supervise and coordinate the IT Officers in their daily activities;
    • Coordinate and plan farm trips for IT department.
  • Manage information technology and computer systems
    • Plan, organize, direct, control and evaluate the operations of computer and IT related systems within the company;
    • Meet with managers to discuss system requirements, specifications, costs and timelines;
    • Hire and/or manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems;
    • Control the computer systems budgets and expenditures.
  • Ensure information and communication technology is accessible and equipped with current hardware and software
    • Troubleshoot hardware, software and network operating system;
    • Be familiar with all hardware and software;
    • Be familiar with network operating system;
    • Provide orientation to new users of existing technology;
    • Train staff about potential uses of existing technology;
    • Train staff about new and potential use;
    • Provide individual training and support on request;
    • Provide recommendations about accessing information and support;
    • Maintain current and accurate inventory of technology hardware, software and resources;
    • Design, update and monitor the company web-site and the company social networks pages.
  • Monitor and maintain technology to ensure maximum access
    • Troubleshoot all technology issues;
    • Maintain log and/or list of required repairs and maintenance;
    • Make recommendations about purchase of technology resources;
    • Research current and potential resources and services;
    • Provide network access to approved staff and visitors (if necessary);
    • Install work stations;
    • Connect and set up hardware;
    • Load all required software;
    • Provide network accounts and passwords as required;
    • Monitor security of all technology;
    • Input and maintain IP addresses;
    • Advise staff of security breach and/or change in password or security status;
    • Identify and prepare hardware for disposal when appropriate.
  • Other duties:
    • Fingertec biometric user and data management;
    • QuickBooks data backup;
    • Access databases backup and data updates
    • Coordinate all computer, network and servers at H.O.
  • Any other duties as may be assigned from time to time by the immediate supervisor, manager or senior management.

Share Job Post

Log In to apply now

| Full Time |
KSh Confidential
Job Function: IT & Software
| Full Time |
KSh Confidential
Job Function: IT & Software
| Full Time |
KSh 105,001 - 150,000
Job Function: IT & Software
| Full Time |
KSh Confidential
Job Function: IT & Software