Head of IT Operations and Systems Development

Job Summary

The Head of IT and Systems Development will be responsible for the Coordination of the IT related tasks within the company which includes the continuous development and Maintenance of the gaming platform and any other Products to be introduced by the company.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 6 years

Job Description

Expected Deliverables/Results:  The key expected deliverables from the Head of IT Operations and Systems Development are indicated but not limited to the below list:  

  1. Coordination of the Development, setup and configuration of a Scalable, Secure, Reliable and flexible gaming platform.
  2. Providing best and acceptable practises and techniques to the Development team.
  3. Deriving additional processes that will enhance operational excellence.
  4. Ensure System Security and compliance.
  5. Business continuity planning.
  6. Provide a continuous mechanism towards documentation of the Standard Operating Procedures for the platform.
  7. Documentation of all the incidences and problems with a clear Root cause.
  8. Management of the Service Level Agreement after the launch of the product.
  9. Operational level Agreement management.
  10. Executive Periodic Reporting.
  11. Managing the product roadmap (Technical deliverables).
  12. Ensure effective communication and collaboration on the third party integrations.
  13. Managing all IT partners who provide services to Infinite Limited.
  14. In charge of ensuring staff development within the section through setting measurable KPI’s.
  15. Manage Information and Cyber Security risks within the company and provide solutions to mitigate arising risks.
  16. Hands on experience in automated deployment of Systems and Software for high traffic use.
  17. Provide IT support services to staff from other departments when required.
  18. Determining achievable timeframes for major IT projects including system updates, upgrades, migrations and outages while ensuring Business Continuity.
  19. Managing and reporting on allocation of IT budget.
  20. Providing direction for IT team members.
  21. Identifying opportunities for team training and skills advancement.
  22. Provide strategic competence in system improvements and roadmaps towards expansion.



  • Bachelor’s degree in Computer Science or its equivalent from a recognized university.
  • At least 3 years working experience as Head of Software Development in a reputable institution.
  • At least 6 Years working as a Software Developer.
  • Professional qualification in ICT (DBA, Networking, Cloud Services, Systems development) will be an added advantage.
  • Working knowledge of Linux, Active Directory and Microsoft Windows server operating systems.
  • Ability to program (Java, Angular and NodeJS, Yii Framework).
  • Understanding of networking technology, routing, switching & firewalls.
  • Successfully delivered a complex project preferably in a financial institution.
  • Project Management capabilities will be an added advantage.

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