Job Summary

Our client is a high-end fast growing 4-star Hotel. They are looking for a top-notch Hotel Manager to be responsible for building and maintaining relationships with internal and external guests and ensure that all guests have an excellent experience during their stay at the hotel.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

Key Responsibilities:

  1. Manage and maintain daily Hotel operations from front office, F&B, housekeeping, security, IT among other hotel operations.
  2. Deliver memorable experience to guests.
  3. Manage, train, motivate, supervise and asses the staff.
  4. Coordinate with the Chef the menus, food costing and weekly and monthly purchases.
  5. Coordinate with the Housekeeping team.
  6. Ensure reports are carried out and presented to hotel directors.
  7. Ensure that daily admin checks and checklists are conducted.
  8. Prepare the Income and Expenses Sheet.
  9. Maintain daily muster rolls.
  10. Handle staff daily shift sheets – clocking in and out.
  11. Manage Bar daily stock.
  12. Daily guest incident reports and unusual events.
  13. Prepare weekly supply orders, incident reports, checklists and F & B supply stock.
  14. Oversee travel and logistics operations.
  15. Prepare monthly guest feedback reports.
  16. Monthly Inventory of linen, hotel assets and cutlery and crockery.
  17. Coordinate monthly maintenance plans.



  • Bachelor’s degree/Diploma in Hotel Management from a reputable institution.
  • Minimum 5 years experience in a similar position in a 4- or 5-star hotel or a top-notch lodge.
  • Excellent communication and people skills.
  • Hands-on and problem solver.
  • Leadership and management skills.
  • Be a good motivator.


Ksh. 100,000 - 150,000 gross

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