A successful Hotel Sales Person will strive to book meetings and conferences with businesses and organizations and communicate the details of their rooms and amenities. He/She will work closely with managers to contact clients, negotiate prices and increase the occupancy rates of the establishment
The successful candidate will also help book as many rooms for guests as possible, all while providing superb guest services that uphold the reputation of the hotel and create the best possible experience for guests
The successful candidate will use telephone calls, conversing with leads in an effort to convince guests to book meetings or rooms. The Hotel sales executive pursue all leads generated by marketing efforts, including inquiries through email, social media, the hotel's website and online hotel booking sites. As well as individual leads, hotel sales managers respond to requests for proposal to win the right to provide hotel services for organizations that travel frequently or require rooms to host conferences.