Job Summary

Preferably with previous working experience in the hotel industry as a sales representative

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Salary: kshs 30,000

Duties And Responsibilities

  1. Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
  2. Contact customers via calls or arranged meetings to discover their needs and requirements
  3. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
  4. Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
  5. Assist clients in selecting the most appropriate service that best meet their specifications and needs
  6. Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
  7. Collaborate with other hotel staff to ensure clients have a good time
  8. Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
  9. Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
  10. Process and facilitate requests for customized services such as room redecoration, equipment, and switch
  11. Coordinate and organize the details of an event such as catering, lodging, seating, and security
  12. Resolve and quell misunderstandings within a hotel premises
  13. Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
  14. Set annual budgets and implement strategies effective for achieving set targets
  15. Conduct assessment of sales performance to make necessary adjustments to increase patronage.

Minimum Requirements

  • Previous working experience in the hotel industry as  a sales representative

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