Hr officer

Nairobi Full Time Hospitality & Leisure
KSh Confidential
1 week ago

Job Summary

To manage the human resources function in a manner that ensures there is a working environment and a skilled and motivated workforce

  • Qualification Level: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description


Division/Department: HUMAN RESOURCES


Role Outline

To manage the human resources function in a manner that ensures there is a working environment and a skilled and motivated workforce that facilitates the achievement of business objectives and that the organization is in compliance with


Key Accountabilities:

  • HR policies and procedures coordinated and communicated clearly to facilitate harmonious working relations.
  • Staff recruitment standards for skills and experience coordinated and achieved.
  • Performance review process planned and coordinated.
  • Staff welfare activities formulated and implemented within budgeted costs
  • Staff morale enhanced through development and management of reward schemes and incentive programmes.
  • Industrial relations managed efficaciously and disputes kept to a minimum.
  • Accurate filing system maintained.


Key Duties

  1. Implement a HRM strategy based on the overall organization strategy to ensure that business needs are met.
  2. Assist the HRM to formulate HR budget based on the strategy and effectively manage it to ensure cost management goals are achieved
  3. Monitor the management of policies and procedures and ensure compliance of all HR activities and practices.
  4. Coordinate the recruitment process to ensure that right calibre of employees is hired and that new employees receive proper instructions regarding their duties and terms of employment.
  5. Handle the payroll and leave management process for staff in the organization in an effective manner.
  6. Co-ordinate the performance management process and all related functions including staff appraisal, training planning and implementation and incentive schemes.
  7. Manage industrial relations matters and offer advice and general guidance to managers and supervisors on labour laws and related market practices so as to ensure a harmonious work environment.
  8. Coordinate all HR activities including the welfare and disciplinary matters across the organization.
  9. Handle staff grievances in a prompt, conscientious manner while paying heed to the company’s business needs and policies.
  10. Train managers and supervisors on basic staff management and disciplinary skills and provide counselling support to staff as needed.
  11. Continually review and update the terms and conditions of service of employees to ensure that the company remains within common market practice and communicate to the staff appropriately.



  • Degree in human resources management.
  • 3 years’ experience in human resource management.
  • Experience of human resources systems development.
  • Working Experience in the Hotel Industry is an added advantage.


Skills / Competencies / Experience

  • Performance management and monitoring skills
  • Knowledge of labour laws and employment act
  • Strong communication skills
  • Strong interpersonal and relationship building skills
  • Counselling skills
  • Strong industrial relations skills
  • Effective listening skills
  • Computer literate
  • Organisational skills
  • Initiative


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