Job Summary

ICT Officer will ensure prompt maintenance of ict systems to ensure efficient operations.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Position: ICT Officer


Employer: A Craft Brewery And Hotel


Ref No: SGK-ICT Officer-01-2020


Industry: Hospitality


Job Category: Supervisory


Town: Nairobi


Country: Kenya


Qualifications:

Bachelors Degree In Information Technology


Experience:

2 years of working experience as an ICT operations officer. Working experience in an Oracle environment. Support of Micros is an added advantage.


Responsibilities:

General user support in both software and hardware issues.

Ensure prompt maintenance of ICT systems to ensure efficient operations.

Make sure that the company data security strategy is in place and updated regularly.

Put in place a problem-solving mechanism to capture users' concerns/challenges and ensure the same is resolved in the shortest time.

Advice management on ICT requirement to guide on acquisition/procurement of additional resources.

Work/supervise contracted ICT service providers to ensure they fully discharge service level agreement.

Submit regular reports to management for action.


Expected Salary: Kshs. 40,000-50,000

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