Position: ICT Officer
Employer: A Craft Brewery And Hotel
Ref No: SGK-ICT Officer-01-2020
Job Category: Supervisory
Qualifications:Bachelors Degree In Information Technology
2 years of working experience as an ICT operations officer. Working experience in an Oracle environment. Support of Micros is an added advantage.
General user support in both software and hardware issues.
Ensure prompt maintenance of ICT systems to ensure efficient operations.
Make sure that the company data security strategy is in place and updated regularly.
Put in place a problem-solving mechanism to capture users' concerns/challenges and ensure the same is resolved in the shortest time.
Advice management on ICT requirement to guide on acquisition/procurement of additional resources.
Work/supervise contracted ICT service providers to ensure they fully discharge service level agreement.
Submit regular reports to management for action.
Expected Salary: Kshs. 40,000-50,000