Job Summary

Minimum qualifications: Diploma Experience Level: two years of clerical office or customer service experience

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Invoicing clerks perform various activities to support a company’s accounting department and billing processes. They issue invoices and credit memos, update customer records, and send out monthly billing statements. Invoicing clerks also prepare documents, track expenses, and handle incoming customer calls. Self-motivated people who like numbers and have an eye for detail will thrive in this role. Excellent invoicing clerks are able to work independently and as part of team. Companies of all sizes from many different industries hire invoicing clerks to keep their financial processes running smoothly. Most invoicing clerks work full time in an office environment.


No two invoicing clerks are exactly alike, as specific skills vary from employer to employer. However, after analyzing online job postings, we identified several core duties and responsibilities common to the job:

Resolve Billing Errors

Invoicing clerks research and fix billing errors. They issue debit and credit items to resolve these errors. When needed, an invoicing clerk will actively work with other staff to get needed documents and respond to customer requests outside of a normal billing period.

Update Financial Databases

Invoicing clerks prepare vouchers, receipts, and checks by entering details into a company’s financial system. On a daily basis, they update contracts and add new customer accounts. Invoicing clerks are responsible for maintaining current records of collected payments, sent invoices, and updated customer information. 

Support Financial Staff

Providing support to accountants, invoicing supervisors, bookkeepers, and other financial workers within a company is a key responsibility of invoicing clerks. They work with other employees to share workloads, answer questions, and solve billing issues.

Perform General Administrative Duties

When requested, invoicing clerks perform many administrative duties, such as facilitating audits and checking inventory. They also prepare reports, assist in account collection, and file records. An invoice clerk also responds to general customer calls when needed.    

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