Junior Payments Officer

New

Anonymous Employer

Job Summary

We are seeking a career minded individual who is highly motivated and client focused for a full-time position as a Junior Payments Officer who will be based in our Nairobi office.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Candidates will develop broad skills to support personal growth and organisational success. The responsibilities and qualifications listed below are representative of the knowledge, skill, and/or ability required by our company. 

A successful employee is motivated, dedicated, and constantly working to deliver a great experience for our internal teams and client. You must be flexible and excited about working in a fast paced, high performance company.

 

Key Responsibilities:

  • Responsible for the daily payment transactions processing (fund in/out).
  • Provide excellent customer service via email, phone and live chat.
  • Ensuring all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.
  • Responsible for payments reconciliation.
  • Handle all back-office duties related to payments.
  • Working closely with the Finance Department.
  • Work closely with the Sales department to ensure timely and accurate requests are dealt with.
  • Completing other tasks as assigned by department manager.


Key Competencies:

  • Fluent in spoken and written Swahili, and English.
  • Ability to multi-task, prioritise and manage time effectively.
  • Excellent verbal and written communication skills.
  • Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
  • Ability to work under pressure.
  • Ability to learn and use business software’s quickly.
  • Positive attitude, high performer and self- starter.
  • Strong Microsoft Office suite skills (Excel and Word).
  • FX and MT4 knowledge is a big plus.
  • Ability to work flexible hours and night shifts.


Experience Skills

  • Min 1-year experience in Finance or other fields.
  • A bachelor's degree in Business Administration, Finance, Marketing or any relevant Field.
  • Excellent interpersonal and customer service skills in English and Swahili.

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