Outlook Limited

Key Accounts Supervisor

New

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

REPORTS DIRECT TO: SALES AND DISTRIBUTION MANAGER

•    Manage a portfolio of client accounts, maintain a database of the same and ensure continuous growth in sales, achievement of targets and cross selling product range.
•    Grow and develop existing customers as well as generating new business.
•    Undertake account and relationship management by being the first point of contact for customers, resolving all client queries and issues in the shortest time possible.
•    Develop business plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines.
•    Manage debt collection by ensuring all accounts operate within their agreed credit limits and all receivables are collected within agreed date of statement.
•    Ensure successful product listing with key accounts
•    Undertake customer visits via a predetermined itinerary, ensuring positive one-on-one relationships with key personnel, top to bottom, to maintain customer satisfaction.
•    Managing stocks always, product performance to meet customers’ expectations and on-time re-ordering.
•    Share weekly reports and action log with sales manager.
•    To work with the Finance department to ensure all customers’ accounts are fully reconciled with appropriate credit limits and all statements are distributed on time all the time.
•    To work with the invoicing and dispatch teams simultaneously, establishing stock availability to meet daily orders, on-time delivery of orders and arrange alternatives such assisting in making urgent customer deliveries if necessary.
•    To conduct continuous competitor product and pricing surveys within the territory.
•    Ensure a thorough understanding of the company’s products, policies and procedures to ensure a consistent delivery of sales to all customers.
•    Accompany, coach and mentor the key accounts team.

Requirements

•    Degree/Diploma in a business-related field.
•    Minimum 2 years’ experience in sales and distribution.
•    Excellent written and verbal communication skills couple with good listening and analytics skills.
•    Proactive, confident, energetic and able to work under pressure.
•    Positive attitude

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