Job Summary

Responsible for meeting sales targets within designated areas & territories resulting in increased market share and visibility of the Company brand .

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

No of positions: 3
Department: Business Development/Sales
Reports to: Branch Manager 
Qualification Level: Diploma 
Experience Level: Mid level 
Experience Length: 3 years 

Main Duties: Credit Sales 
  • Daily disbursement of loans to meet the daily set budget towards achievement of the monthly budget.
  • Appraisal of clients to establish their credit worthiness before giving of loans.
  • Daily collection of accounts that fall due and in arrears.
  • Daily reporting on clients’ accounts. 

Operational Duties 
  • Conduct regular field visits to prospect and generate leads for services. 
  • Build and maintain successful relationships with clients within assigned area. 
  • Gather market information to assist in planning and decision making. 
  • Actively follow up new leads and referrals resulting from enquiries, field activity and promotions. 
  • Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers. 
  • Follow through the sales process for services and liaise with various departments to ensure lead times are adhered to. 
  • Regularly update customers on loan progress, and respond and resolve customer queries in a timely manner. 
  • Actively participate in promotional activities to market the company’s services. 
  • Provide feedback on customer feedback/comments relating to services and pricing as well as company performance and translate the insights obtained into compelling customer sales pitches. 
  • Maintain accurate records for all sales, prospecting activities, plans for marketing and reports. 
  • Manage business communication in relation to the brand and the business unit on email and through verbal discussions. 
  • Assist the Recovery staff in debt collection. 
  • Keep abreast of competitor activity, competitor products and recommend any necessary tactical action. 
  • Timely preparation of presentations, proposals, sales reports and any other sales documentation as required. 
  • Continuous professional development to keep up with current industry and trends. Timely and accurate reports. Any other duties that may be assigned. 

Knowledge, Skills & Experience and Personal Attributes 
Qualifications & Experience 
  • At least a Diploma in Sales and Marketing from a recognized institution 
  • At least 3 years sales experience in the financial industry 

Key Competencies

  • Proficiency in ICT with strong MS Office and internet ability 
  • Strong written and verbal communication skills 
  • Supervisory skills 
  • Strong negotiation and persuasion skills 
  • Alert to new opportunities both external and internal Highly effective communicator, both orally and in writing 

Key Personal Attributes 
  • High levels of integrity and confidentiality  
  • Team player 
  • Creativity and innovation 
  • Ability for independence, robustness and resilience 
  • Ability to work under pressure 
  • Flexible for frequent travel

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