Job Summary

Create brand guidelines and standard operating procedures

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Our client is an oil marketing company. They seek to hire an experienced Outlet Manager to set up and run the franchise restaurants for the company. S/He must have prior experience managing multiple restaurants as they will work closely with senior management and operating partners on strategic business planning and operations. S/He will also oversee the daily operations and monthly financial performance of the outlets.

Gross Salary: 200k – 250k
Location: Nairobi with extensive travel across Kenya


  • Create brand guidelines and standard operating procedures
  • Comply with legal requirements
  • Create a unique, innovative, entertaining and cost-effective menu that will differentiate the organization from the rest of the competition.
  • Help create the ideal kitchen layout and assist in sourcing the equipment and fittings required for the restaurants
  • Assist with creation of the look and feel of the restaurant: Colors, materials, décor, uniforms, merchandise, plates, cutlery etc.
  • Support the operating partner in training staff and implementing procedures; ensuring the company’s standard is maintained at all times
  • Develop supplier contracts for all product categories for the outlets to support the menu choice.
  • Manage compliance with food and beverage hygiene policies and procedures.
  • Manage external service providers.
  • Oversee cost controlling and food purchasing activity.
  • Implementation of a dedicated IT system for cafe/restaurant explicit and supermarket.
  • Create and document policies and procedures including but not limited to stock management, Customer service, HR policy, Quality control, and OSHA.
  • Create and source for the equipment and fittings required for the restaurants


  • Bachelors’ Degree in Hospitality Management or a related field
  • Experience in Business Management and Operations
  • Must have over 5 years’ experience in Restaurant Operations
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
  • Familiarity with project management and IT systems
  • International experience is desirable but not a requirement
  • Must have leadership skills and be a team player.
  • Proficiency in any hotel operating and accounting system and Microsoft Office Excel, Word and Outlook
  • The suitable candidate should be of unquestionable integrity and mature
  • They should also be dynamic and a team player
  • Should also have experience in internal auditing and in all areas of accounting
  • Ability to work to tight deadlines in a pressurized environment

How to Apply:
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Multi-Outlet Manager – Hospitality) before 20th January 2019. Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for the interviewing process. Only candidates short-listed for interview will be contacted.

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