Job Summary

Online Operation Specialist

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  1. Identify the optimal local brand position and strategically position your operations and marketing towards it;
  2. Regularly monitor and analyse competitor activity, in order to reposition the business strategically.
  3. Come up with a strategy of retaining existing/repeat customers.
  4. Escalate customer queries and problems to customer care.
  5. Able to seek for online advertising companies for partnerships
  6. Establish a local vision for future app development and ensures it is cascaded through performance management and development processes
  7. A frequent App user and fast learner with a good understanding of various online products in market; able to make practical product analysis.
  8. Familiar with social networks and have a good understanding of the rules and how they work. Able to promote regularly on social media networks.

 

 

Job Qualifications

  • Bachelor’s degree with least two years’ work experience in marketing/ social media marketing with a good knowledge of mobile online business.
  • Able to work under pressure and perform well under tight KPI requirements, able to work efficiently in a high-volume environment.
  • Excellent computer skills
  • Diligent and aggressive, a quick learner with an excellent working attitude and teamwork spirit. 

 

Salary Range: Ksh 30,000-80,000

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