Job Summary

The Operations Assistant will actively identify new areas (both rural and urban) for Joyinc’s products, acquire new clients, identifying their needs and demands. The goal is for the operations Assistant to give the company the additional capacity to reach, inform, persuade and sell its products to as many potential customers as per the company’s pre-set targets.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Background

JoyInc Solutions empowers and enriches our clients through tailored credit, investment, property and insurance solutions, growing and securing their wealth.

Our loans finance the acquisition of productive assets and grow their businesses. We empower and grow the wealth of our clients through responsive credit policies that widen access and finance inclusion to those who need it most.

Key Responsibilities:

•    Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
•    Develop marketing strategies to sell Joyinc’s products
•    Explain features, advantages and disadvantages of various options for Joyinc’s product to promote sale of the product.
•    Perform administrative tasks, such as availing application forms to potential clients and responding to any queries that they may have about Joyinc’s products.
•    Ensuring that application forms for Joyinc’s products are duly filled and all documents have been provided by the applicants as per the set requirements.
•    Ensuring that applications forms collected from applicants have been timely submitted to our head office.
•    Confer with clients to obtain and provide feedback on Joyinc’s products.
•    Attend meetings, seminars and programs planned by Joyinc Solutions to learn about new products and services, learn new skills, and receive technical assistance on existing products to be able to deliver the right information.
•    Confer with clients to obtain and provide feedback on Joyinc’s products.

Reporting Arrangements

Reports to the Finance and Operations Officer.

Location

Based in Nairobi - Movement around the country

Duration

Contract Based

Qualifications and Skills
Essential:


•    A high school certificate KCSE with at least C+
•    Degree or Diploma in any business field is an added advantage.
•    Excellent Verbal communication skills,
•    Basic IT skills (MSOffice).
•    Attention to details
•    Must have the ability to work independently with little supervision.
•    Must be able to work well under pressure, particularly when facing a deadline.
•    Knowledge of and ability to leverage social media to market company products and services is essential.
•    Good interpersonal skills and professionalism

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