The African Talent Company | TATC

Post-Harvest Officer/Coordinator - Roses

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Job Summary

The Post-Harvest Officer/Coordinator will be responsible for managing orders and coordinating receipt of flowers from all Pack houses to Head Office

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description

Department: Technical

Location of employment: Head Office


Position summary:

Ensuring vase-life checks are fully conduced and also following through on other routine Packhouse support such as specifications and complaints management.
Overall responsibility to manage the quality of Post-Harvest Operations from the growing to the client, ensuring clients receive consistent quality products in accordance with their needs and ensuring that client orders are filled according to their specifications. 

The Post-Harvest Officer will also put in place, in coordination with the Technical Manager – Roses, all measures necessary to keep the quality standards at required levels as well as undertaking any other duties that may be assigned by management from time to time.


Key responsibilities:

Post-Harvest Administration

  1. Maintain/Validate Post-Harvest documents and procedures at Farm level
  2. Visit the Farms to ensure that all post-harvest documents ad SOPs are being followed and are clear to teams
  3. Ensure relevant documentation is being completed on a monthly basis using a Key Checklist
  4. Ensure all formats and SOPs are reviewed at least annually and shared

Farm Trials and Vaselife

  1. Handle the vase life for commercial and trial varieties from the Head office.
  2. Follow up on trials in the trial house (different varieties)
  3. Keep track of all trial varieties in the trial house with trials officer and report back on performance
  4. Update all Customer Complaints follow-up with the Packhouse and trending to ensure ongoing improvements with corrective actions focussing on root-cause

Claims Management

  1. Attend all technical and sales meetings in order to provide details or an over view weekly reports
  2. Follow up and record any client claims
  3. Ensure that corrective action report is compiled and completed
  4. Make any relevant changes to the system

Customer Specifications

  1. Update the Farms and Pack houses with customer specifications, ensuring all customer specifications are updated
  2. Ensure all customer specifications are available and shared with the farms
  3. Visit and train on any customer specification changes

Packhouse Efficiency

  1. Trainings: Coordinate external and internal trainings for the Farms and Pack houses.
  2. Packhouse Support: Follow up on supply of detergents, formats and any item requisitioned for.

 

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