Program Manager

Safaricom Limited

Job Summary

Reporting to the Senior Manager PMO, the position holder will coordinate and manage the delivery of Complex Information, Communications and Technology solutions for Safaricom projects. This role will be responsible for kick off, execution, implementation and closure of Sprints, Projects and Programs.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Job Responsibilities

  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Create and maintain comprehensive project documentation
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis


  • Bachelor’s degree with a technical discipline or equivalent experience
  • 5+ years of relevant work experience in technical program/project management in a consumer electronics environment
  • Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new features sets.
  • Experience analyzing cost/benefit of feature selection
  • Demonstrable experience in project management 
  • Certification in project management e.g. PRINCE 2/ PMP/SCRUM.

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