You, as a
Project Manager with CloudFactory, will be the leader and mentor to some
extremely talented Project Leads. CloudFactory’s Project Leads are the
bridge between two sets of clients: customers, who are the source of the
data work, and workers, who get the work done. They guide the
conversations between the two clients to make sure there is alignment
across the board on the work we’re streaming. As a Project Manager you
will be leading up to five groups of people in our projects teams (or
Pods as we like to call them). In short, Pods are responsible for the
on-going delivery of data projects. Your role as a Project Manager is
firstly a mentorship role, you’ll be teaching them the ropes, hopping on
client calls and coaching them to be the most successful project
managers on the market. The hope is that they will eventually be better
at project management than you.
CloudFactory is an eight year old mission-driven startup that aims to
be the AWS of Cloud Labor. We use a combination of the latest
technology and an on-demand, global workforce to enable scalable,
efficient, and high quality digital data work. It is our ambitious
social mission and deep ties on the ground in Asia and Africa that drive
us to innovate and change how companies get work done.The Fit:
This isn’t your typical Project Manager position. You thrive in a
high-growth, dynamic, fast-paced entrepreneurial environment, which
means things can change quickly (don’t say we didn’t warn you). We are
seeking for a customer-focused individual who is passionate about people
and technology. This position is highly cross-functional as it will
involve a lot of interactaction with the customers, the team members as
well as leaders across the other functional departments. You should be
100% ready to work nights, we have a few options available from either
8PM-4AM or midnight-8AM.
You love building relationships, are passionate about people and can
manage through ups-and-downs. You can manage multiple projects and/or
scenarios simultaneously. Being close to the customers and the workers
will require getting your hands dirty from time-to-time. You need to be
able to understand the work we do, how we do it, and why we do it. That
usually requires doing it yourself, first. Fitting with us requires the
ability to be flexible with working times as most of our clients are in
the US, Australia and Europe.
You are a great communicator. You have impeccable communication
skills and are an excellent all-around communicator — verbal, written,
and interpersonal. You’ve also got a high EQ (emotional intelligence).
You’ll need to empathize with our customers and work cross-culturally
with team members across the globe.
You're confident, but humble. You're adventurous, you do not refrain
from experimentation. You're data-driven. You're a natural problem
solver. And you are resourceful.
Don't worry if you don't tick all the boxes. At CloudFactory, we're
very intentional about our culture, so above all we're looking for a
open-minded individuals to learn and grow together with. The Experience
The experience required to work with us is at least 4+ years managing
groups of project managers. Doing western-style client communication
and experience in dealing with large projects is a big plus. You have
experience working with highly capable and driven individuals, and have
the nous to handle tough situations. Project Management, general
management and experience in a high-growth tech company are a plus.
Technical experience, although not a must, would be another big plus.