Qualitative Design Researcher

Job Summary

We are looking for an experienced researcher that is interested in helping to shape our research methodology and drive Kenya-based activities.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description


Sonder Collective, Vihara Innovation Network, Final Mile, and Desire Line, are all partnering on an upcoming research and design initiative that will take place in India and Kenya in 2019. The project is being funded by the Bill and Melinda Gates Foundation (BMGF), and is dedicated to deepen understanding around the experience of families who are socially and environmentally vulnerable in ways that put their health at risk, particularly the health of women of childbearing age and their children under the age of 5 years.

This project is the continuation of a two-year ethnographic and human-centered design-led research study with Vihara Innovation Network and Care India, which previously took place in Bihar and Uttar Pradesh in India, and was also funded by the BMGF. This initial research resulted in an insights framework that organizes a set of 5 social risk factors – material and time poverty, approaches to seeking care and decision making, as well as family roles and structure – whose presence, absence and modality gives rise to 5 distinct family typologies.We are in the process of expanding upon this substantive foundation, and aim to develop a Model of Social & Environmental Vulnerability that can be applied for scaled use across a variety of programs and contexts to inform health service design such that families are more effectively connected with appropriate care earlier and in more targeted and focused manner.

What we are looking:

Our team is looking for an experienced researcher to work with us for the Kenya-based component of this project. We are looking for a dedicated team member that is interested in helping to shape our research methodology and drive all Kenya-based activities required to complete robust, context-specific exploratory research. We are looking for a thought-partner and a collaborator, and someone who will be dedicated to the Global vision of this work. As we are looking for someone to join our existing team, we are seeking a freelance researcher/consultant, rather than a sub-contractor from a full-time company.

We are seeking someone who has had experience in in-depth ethnographic research and truly exploratory in nature.

Must haves:

  • Experience conducting in-depth, exploratory qualitative research in Kenya

  • Demonstrated experience in building frameworks/protocols/ethnographic activities for data collection

  • Passion for engaging with families in their homes and/or community spaces

  • Strong desire to collaborate as part of a larger project team, and to work side-by-side with professionals from different professional disciplines.

  • Excitement about human-centred design (HCD) and the opportunity to work on project that will apply a design-thinking lens to understanding social and environmental vulnerability

Responsibilities (at a glance)

  • Support in the development of research framework and interview guides

  • Conduct ethnographic interviews with families & stakeholders to gather insights

  • Summarize and analyze the results together with the larger project team

  • Support with the management of logistics, coordination, and stakeholder engagement.


The scope of work, timelines, and compensation will be based on experience, as well as how one's skill sets complement our existing team. We are looking for the right match, and will be as flexible as possible in order to make this happen.

If you are interested please submit your CV, as well as a short description of your background and areas of professional expertise.

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