Job Summary

Minimum qualifications: Bachelor Work Experience: 2 years

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Roles and Responsibilities

  • Receiving, sorting and grouping of faulty devices returned

  • Physical Testing of devices and enumerating the list of faults found on CRM

  • Scheduling the devices for repairs, using their respective order numbers

  • Performs regular stock counts and keeping an up-to-date record of all devices

  • Conducting quality inspections after repairs by physical testing each gadget and updating observations and findings in SAP

  • Producing Q.C reports on: 

i. Monthly P.O reconciliation for decoder repaired

ii. Escalating all service serials at all branches and agents across the country 

iii. Generating monthly reports for scrapped materials 

iv. Generate annual warranty information for all materials at the end of the financial year

  • Ensuring that all worn-out devices and parts are marked as scrap and sent to disposal after approval

  • Supporting other departments such as Customer service

  • Perform a physical count every month for the materials that are at the Service Stock plants


Skills and Qualifications

  • Degree in IT/ Computer Science/ Electronics/ Quality 

  • 1-2 years of related experience in quality control

  • Attention to detail and a passion for excellence

  • Ability to move with speed

  • Strong organization and planning skills

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