Nairobi Full Time Healthcare
KSh Confidential
2 weeks ago

Job Summary

The Receptionist will provide the full scope of reception and administrative office support services to the practice.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Receptionist

Celestial dental Centre is a modern dental clinic situated in Kasarani, Nairobi. The Centre is renowned for delivering professional dental services to our clients. We put immense emphasis on early diagnosis, preventive dentistry, and finest treatment options. We are highly dedicated to an excellent dentistry practice, up-to-date oral technology, fanatical patient care and strong ties with our patients.

JOB SUMMARY: The Receptionist will provide the full scope of reception and administrative office support services to the practice.

Major accountabilities / critical responsibilities:

  • Greets and directs visitors/patients courteously and professionally.
  • Obtains, verifies and/or updates patient information in accordance to protocols.
  • Ensure patient information is accurate including billing information.
  • assist patients to complete all necessary forms and documentation including medical insurance
  • Answering and screening incoming calls
  • Schedules appointments and records and forwards messages as required.
  • Maintains strong current knowledge of policies and operating procedures.
  • Initiates calls as requested by Dentists, Office Manager or other professional staff.
  • Ensure reception area is well maintained, neat and clean
  • Demonstrates ongoing commitment to customer service excellence and supports the customer service plan.
  • Performs other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

  • Diploma or equivalent with a minimum of one year of related front office experience required.
  • Demonstrated strong interpersonal, organizational skills.
  • Effective communication skills, both verbal and written English proficiency required
  • Ability to function independently with minimal supervision within the scope of knowledge and authority of the position.
  • Computer skills required (MS Office Word and Excel).
  • Solid phone/customer service skills.
  • Ability to work under pressure in a fast-paced and at times hectic environment.
  • Careful attention to detail.
  • Ability to work both in a team and independently.


Only short listed candidates will be contacted. 

Celestial Dental is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.

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