Job Summary

As a Receptionist, you will be the ambassador of our company’s first impression on the guests and visitors.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

It is your responsibility to compassionately greet all incoming guests and visitors, help them with directions or any appropriate information that they need while maintaining a high level of company confidentiality. You will be professionally answering phone calls and re-directing calls to respective departments. Also as the receptionist, you will perform various front desk duties including filing, handling and re-directing mail, etc., assuming administrative authority for your responsibilities. What you need for this position: Academic Qualifications

Secretarial course; degree in any related course is an added advantage


Requirements

  • Proven working experience in similar a role
  • Must be a lady between 23 and 28 years old
  • Ability to build positive relationships with high level of interpersonal skills.
  • Excellent talent to interact with people in a positive and courteous manner
  • Strong written and verbal communication skills
  • Ability to prioritize tasks according to importance in a fast-paced environment
  • Multi-tasking capability without compromising on quality
  • Must be proficient in handling office equipment including telephones, printers, photocopy machines, etc.
  • Dependable, punctual and able to work in flexible working hours
  • Good knowledge of Microsoft Office Applications, specifically MS Word and Excel.


Job Description

  • Answer incoming telephone calls, determine the purpose of callers, and forwards calls to appropriate personnel and departments.
  • Greet visitors/guests professionally, determining the nature and purpose of visit
  • Direct and escort visitors/guests to the appropriate destination or waiting rooms
  • Monitor visitors’ access and issues visitor passes
  • Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
  • Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments
  • Receive payments, record receipts for services and handle and reconcile all petty cash daily
  • Take and resolve complaints from customers and the public being positive to negative criticism
  • Support the Mission, Vision and core values of the company
  • May be required to perform basic clerical duties, such as typing and photocopying
  • Assist with Admin and HR tasks as needed
  • Manage the company’s social media pages
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
  • Ensure knowledge of staff movements in and out of the organization

 

If you are the person we are looking for, please apply by emailing your CV (Affix a recent colored passport photo) with a cover letter indicating your daytime telephone numbers, address, 3 referees indicating the job title you are applying for as your email subject title. 

Closing date for applications is 18th January 2019.

Only shortlisted applicants will be contacted.

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