Job Summary

Identify key contacts at potential client companies and approach them to establish and foster a relationship; maintain good relationships with clients

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Key Responsibilities

·         Identify key contacts at potential client companies and approach them to establish and foster a relationship.

·         Maintain good relationships with clients.

·         Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

·         Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.

·         Aim to preserve and renew contracts.

·         Grow the business by identifying new sales and business development opportunities.

·         Seek opportunities to cross-sell or upsell to existing clients.

·         Provide excellent service in order to maintain a positive reputation for the business.

·         Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.

·         Develop and execute a strategy to meet the set revenue targets

·         Promote high-quality sales, supply and customer service processes



Skills & Qualifications

·         Bachelor’s Degree in Business Administration/Marketing or a related field of study

·         Minimum of 3 years’ experience in a sales or customer facing role

·         Ability to manage relationships to achieve the set revenue targets

·         Ability to build, foster and maintain positive professional relationships.

·         Devotion to high-quality customer service.

·         Excellent interpersonal communication skills.

·         Keen analytical and research abilities.

·         Problem-solving and conflict resolution capabilities.

·         Outgoing and customer-oriented attitude.

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