Outside Kenya Full Time Retail & FMCG
KSh Confidential
1 week ago

Job Summary

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Store Manager

Responsibilities

  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed

Requirements

  • Proven successful experience
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

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