Job Summary

Victoria Comfort Inn is an existing corporation that was established in Kisumu in 2009 under the registered name of VICTORIA COMFORT INN LTD. The Inn

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description

The Sales and Marketing Manager is responsible for overseeing and managing sales staff and reservation to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved. He/ She will also be responsible for planning and implementing sales, marketing and product development programs, both short and long-range, targeted towards existing and new markets.



  • Prepares sales reports and annual Sales and Marketing plan.
  • Creates an effective sales and marketing programs that will increase awareness and positive perception of the hotel, its activities, culinary services, and personnel.
  • Knowledge of travel industry, current market trends and economic factors.
  • Develop awareness and reputation of the hotel and the brand in the local and international community.
  • Manages sales and marketing budgets and understands forecasts and P&L statements.
  • Travels as necessary to meet potential clients and attend corporate sales meetings.
  • Develops and maintains exceptional relationships with top accounts to create trust, loyalty and lasting business relationships.
  • Assist with special projects.


Key Competencies

  • Familiarity with all digital and social media platforms.
  • Demonstrates strong persuasive and negotiation skills.
  • Possesses strong leadership skills
  • Communicates clearly and effectively.
  • Demonstrates familiarity with budget software and financial management.
  • Is capable of creating and maintaining a large client network.
  • Demonstrates the ability to think creatively and analytically.
  • Exhibits excellent interpersonal and customer service skills.
  • Demonstrates strong organizational skills.
  • Strategic thinker.
  • Out-going team player



  • Minimum 5 years of relevant work experience in the Hospitality industry in a similar role. Candidates with experience in the airline industry can also be considered.
  • Bachelor’s degree in a business-related field.
  • Demonstrated experience in strategy development, people management, sales management, revenue management, distribution channel management, brand development, product development, digital and social media marketing, loyalty management.
  • Experience in supervising and managing a diverse and creative team.
  • Demonstrated practically knowledgeable on Central Reservation System (CRS) and Guest Management Solutions (GMS).
  • Strong and demonstrated strategic thinking skills that would support the growth and profitability of the company.

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| Full Time |
KSh Confidential
| Full Time |
KSh Confidential