Cheki Kenya Limited

Sales Consultant - Telesales

Job Summary

We are seeking to recruit a Sales Consultant to be based in Nairobi. You will operate as the lead contact for all matters specific to sales and client relationship.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

REPORTING INTO             Sales Manager

 

KEY RESPONSIBILITIES

Organizational:

  1. Generating sales revenue  in accordance with individual and team goals
  2. Make a large number of outbound calls and hold meetings with prospective clients. This also includes being able to close deals independently as well as in collaboration with the team.
  3. Demonstrate the ability to work within a team and take on leadership roles when required
  4. Managing all facets of the sales cycle, including prospecting, negotiating and closing.
  5. Maintaining a stellar client list, building relationships with them and helping clients maximize the value of subscribing to Cheki.
  6. Meeting and exceeding weekly and monthly sales quotas
  7. Handling other related responsibilities which may become appropriate from time to time. 

Functional: 

  1. Full ownership for sales strategy and execution of our mission
  2. Document proved tactics in the sales process, and ensure adherence to Best Sales Practice framework.
  3. Communicate learnings on Agents & Dealers account performance to the team leader.
  4. Update your team leader on any changing business trends in the sector in which the company operates in terms of product offering, customer care, /sales approaches, etc to enhance its competitiveness, market presence, and brand loyalty.
  5. Maintain an updated record of all your transactions with clients on the CRM.
  6. Give feedback to the organization, comments, and concerns that you receive from your clientele for the maintenance and development of better services.
  7. Demonstrate your attention to detail in your planning, which is key to this role, where you shall formulate and execute key plans geared towards your markets. 

 

KEY RELATIONSHIPS 

  • Sales Manager,Telesales Team Lead and team
  • Timam Sales Consultants 
  • Field Sales Consultants
  • Operations Analyst

 

QUALIFICATIONS AND COMPETENCIES

  • A Business degree preferably in Sales & Marketing from a recognized university is a prerequisite. A bachelor’s degree in a management field may be considered an added advantage but is not mandatory.
  • At least 2- 3 years’ experience selling with a proven track record in the technology or telecommunication industry 
  • Strong phone presence and experience in creating a sales pipeline from social media, personal referrals etc.
  • Fast learner and organized
  • Have a good command of English
  • Possess excellent listening and interpersonal skills
  • Positive attitude and outward thinking will be an expectation
  • Attendance and on-time reporting will be expected of you.
  • Ability to work in a team and aligning personal goals with business goals.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Ability to priorities, and manage time effectively
  • Possess a positive attitude and ability to achieve sales target


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