- Gather market intelligence for competitiveness
- Ensure customer accounts are within credit limits,
- Cash collection & debtor’s management in line with established guidelines.
- Achieve sales volumes & realization as per budget while monitoring the market closely and provide regular reporting in respect to competitor strategy, products and prices.
Customer complaint management
- Address customers’ complaints as per the company guidelines,
- provide after Sales Service support when required,
- manage claims and service delivery issues efficiently and maintain good customer relation.
Any other official assignments that may be delegated by the management
- Passion in sales and marketing.
- Excellent communication skills with strong commercial awareness.
- Ability to work independently and as part of a team.