The African Talent Company | TATC

Sales & Marketing Manager (for a Well-Established Business Hotel)

Job Summary

Our client is a well-established business Hotel in Nairobi. They seek to hire a proactive and results oriented Sales Manager who will be tasked with managing all aspects of the hotel’s active and aggressive sales team initiatives. She/he will also be tasked with maximizing the overall revenue of the hotel by directing the revenue generating activities in accordance with the sales business plan.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

Roles and Responsibilities for the Sales & Marketing Manager Job

  • Monitors and improves call productivity and revenue goals for each sales person by tracking results
  • Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
  • Analyses sales statistics to formulate profitability and review market analysis to determine client needs, occupancy potential, desired rates, etc.
  • Meets overall budgeted sales and profit margins by soliciting, evaluating, selling, and confirming business
  • Designs and proposes programs to meet client’s needs.
  • Creates and implements special programs to increase overall occupancy especially in slow periods
  • Negotiates with clients to achieve maximum profit while satisfying client needs
  • Ensures customer satisfaction and hotel profit by overseeing the coordination of various department’s activities related to booked business
  • Enhances the hotel’s community image and stays abreast of competition, new development, and sales methods and techniques in the hotel industry
  • Prepares the business plan for the hotel and coordinates this with the corporate sales business plan
  • Directs all sales activities for all staff with sales opportunities to ensure that objectives are achieved in the Sales business plan
  • Plans for and implements methods of maintaining and increasing volume of business thorough sales
  • promotions, potential markets needing coverage, advertising and special sales projects
  • Attends major travel functions and trade shows to promote the hotel
  • Prepares and controls the Sales Department’s budget
  • Maintains accurate sales statistics and account records.

Sales & Marketing Manager Job Skills and qualifications

  • Bachelor’s degree in Business administration, Marketing or related fields
  • Minimum 5 years’ experience in a similar role
  • Having worked in Hotel will be an added advantage
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization,
  • Ability to build strong and long-lasting profitable relationships
  • Accepts flexible work schedule necessary for uninterrupted service to hotel guests and stakeholders
  • Excellent interpersonal skills and a team player
  • Decision making & Collaborative skills
  • Should have strong negotiation, managerial and communications skills.

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