Kingfisher Nest Ltd

Hotel Sales Representative

New

Job Summary

Will be working to achieve both personal revenue goals and the budgeted goals of the hotel.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Salary range  80-100k

Hotel Sales Representative  

  1. Will be working to achieve both personal revenue goals and the budgeted goals of the hotel.
  2. Take personal responsibility to ensure the hotel standards are maintained following all SOPs of the department.
  3. Take personal responsibility that the system is utilized to its full capacity and updated regularly.
  4. Put sales activity in the system, meet weekly goals in agreed sales calls and telemarketing.
  5. Respond promptly to all hotel inquiries following our standards from customers, prospects, and lead referrals with a maximum of details on dates, rates, and Food & Beverage offers. Assist the customers with their budget and help them seeking the best solution.
  6. To properly maintain files and accounts. To follow-up with proposals sent and check with customers if proposals sent by the hotel are clear.
  7. To take personal responsibility for understanding the required budgetary guidelines of the hotels, to enable empowered decisions in all rate negotiations.
  8. To ensure accurate handover and follow up with the hotel's events team.
  9. Work with other departments within the hotel to provide quality services to customers.
  10. Initiate and complete any other task assigned by the Hotel Managers 

 

Qualifications:

  • Degree/Diploma in Sales and Marketing. In hospitality is an added advantage.
  • A minimum of 2 years’ experience as a sales representative in the hospitality industry a must.
  • Fluent in English- Other languages an asset.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom and meeting space availability.
  • Applicable job-related skills as per accountable duties.
  • Must have excellent customer service skills, superior interpersonal skills, results-oriented, and highly self-motivated.
  • Able to multi-task, work under pressure, and learn new technologies.
  • Must have already existing accounts with corporate customers, NGOs, etc. And, sound knowledge of the conference market and  networks

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