Job Summary

Three years’ practical working experience at a senior level in Credit or lending in a Micro Finance Institution / Financial institution.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Qualifications & Experience

1. Three years’ practical working experience at a senior level in Credit or lending in a Micro Finance Institution / Financial institution.

2. Three years’ leadership experience in a lending environment (Not a Sacco / Group leading).

3. Good rating in recent staff appraisal.

4. Must demonstrate people management skills.

5. Good interpersonal and communication skills.

6. Bachelor’s degree in a Business Management or Credit Management fields from a recognized   

    university/CPA/Credit Certification.

7. Diploma in Business field with demonstrated qualities of a QGL.


Key Responsibilities

Ø  Provides oversight and management for the day to day running of the branch.

Ø  Attends company quality meeting & all other meetings on behalf of the branch.

Ø  Member of the Executive committee.

Ø  Ensure the loan book grows as projected through continuous product development and value proposition.

Ø  Actively participate in effective market penetration.

Ø  Proactively manage cost to ensure branch profitability.

Ø  Ensures branch quality is within expected standards.

Ø  Ensures quality credit appraisals for all applications in the branch.

Ø  Maintains and updates tools of monitoring credit.

Ø  Chairs the branch Credit Committee.

Ø  Develop strategies to maintain and continuously improve service to the customers. 

Ø  Ensures zero tolerance to customer complaints-both internal and external.

Ø  Ensures that the set Turn Around Time is adhered to by all staff.

Ø  Provides authentic leadership to the staff at the branch level.

Ø  Ensures practical shadow positioning at the branch.

Ø  Ensures successful portfolio transfer during normal leave and staff exits.

Ø  In charge of Human Resource Administration at the branch.

Ø  Maintains high level of team spirit. 

Ø  Constantly articulates the Strategic intent of the Company's Mission and Core values.

Ø  Custodian of Policies, processes and product manuals both soft and hard copy.

Ø  Ensures quarterly and annual reports for the branch are prepared on time.

Ø  Ensures branch contingency planning is operational including backups of Branch data on weekly basis.

Ø  Any other duties assigned by the CEO


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